I arrived Queen Alia airport in Amman at 2 am. The check-in line was moving extremely slow until I arrived at the counter and found that the computer system is down!!! Yes, you read that right. The computer system was down. Hence, the check-in process was done manually. I was charged 50 JD (71 USD) for checking in my second suitcase. I was told I need to go to another window to pay for my second suitcase and come back to finish the check-in process. I am not sure if this is because the system is down or this is how it is done at Queen Alia International Airport.
Fortunately, Queen Alia airport is not busy especially at 2 am. There were hardly three flights taking off early in the morning. Otherwise, it would have been chaos with a broken computer system. No wonder it is one of the World’s Worst Airport Terminals.
The good news soon Amman will have a new airport. I hope it comes with a fault-tolerant computer system and better services though.
The first thing I did when I arrived Heathrow airport was locating the nice Multi-faith prayer room they have in every terminal. I prayed Fajr.
I found something interesting in the room, a “Wudu Stone.” I know Muslims can perform Wudu using sand instead of water in some situations but I am not sure about using stones. Besides, the airport has many toilets one can perform Wudu easily there. The only concern is washing the feet which one can skip by wiping his/her shoes or socks. Anyway, I was grateful to find a place to pray peacefully.
Another interesting observation about Heathrow airport is the airport staff. I was shocked to see the staff regardless of the position; security, maintenance workers, operations officer, engineers, counter services, shops sellers, cleaning services and almost every job you can think of being an Asian (to be specific of Indian origin.)
My worst experience was at O’Hare airport in Chicago. Entering USA even when you have a visa is not an easy process. I will talk about it later.