The right to refuse service

Although customer service in America is the best in the world they have their limit when it comes to serving irrational customers. Yesterday, I went to renew my driving license, which now became my yearly hassle, and found the sign below. I am sure the sign was posted after some encounter with an angry client. This reminded me of the extreme irrational behaviors at public or government offices in Jordan. These extreme irrational behaviors by some clients forced these offices to install thick glass between the government agents and the clients. Irrational behavior in Jordan can be physical.


4 thoughts on “The right to refuse service

    1. Not for foreigners. The renewal period is given based on how many years left for study. My I-20 is valid for one year so I get one year renewal only.

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